Digital & Product Experience
Digital & product experience
Experience Matters Most

Customers have higher expectations than ever, and they won’t tolerate a poor user experience for long. At Concord, we integrate design and development best practices with expertise in measuring and improving the performance of websites and applications. Our Digital & Product Experience solutions anticipate and optimize every touchpoint in the customer journey to deliver results that drive revenue.

WHAT'S INVOLVED //
Digital platform
Digital Platform Implementation

With experience and expertise implementing many of the premier tools and solutions for e-Commerce, Content Management, Marketing Communications, and Analytics, we can help you accelerate implementations or optimize existing tools. 

UX, UI & Visual Design
UX, UI & Visual Design

User Experience starts with users — and they now expect streamlined experiences from all sites and apps. Your brand can’t afford to get UX wrong. We deliver impactful experiences that drive user engagement and business impact.

Responsive Web & Mobile App Development
Responsive Web & Mobile App Development

Providing modern digital experiences requires a dynamic approach. Our cross-functional, agile teams help accelerate these experiences by developing progressive web and native mobile apps using React and Angular platforms while constantly optimizing digital ecosystems.

User Research & Usability Testing
User Research & Usability Testing

As customers’ attention spans shrink, we constantly expand our UX testing and User Analytics capabilities. We test, learn, and refine until your customer-facing applications perform like the finely-tuned engine your business needs them to be.

Ryan Decker

"Our attention spans as customers continue to shrink. Users are less forgiving of a rough initial interaction with your company, so the importance of first impressions continually increases."
 

RYAN DECKER // DIRECTOR OF DIGITAL & USER EXPERIENCE